Women holding a bar of chocolate

Cocoa Confessions: Inside the Minds of Chocolate Lovers

Chocolate is more than just a treat, it’s a moment of comfort that can bring out real emotion! And for many, a connection to cherished memories. But what truly drives consumer choices when it comes to this timeless indulgence? Our...

BoltChatAI sustainability

The Green Connection: Does Sustainability Drive Loyalty?

Sustainability isn’t just a trendy talking point anymore, it’s something consumers genuinely care about. More and more, people are choosing brands that do their part for the planet, and in return, those brands are winning serious loyalty points. But what’s...

US Election BoltChatAI report

Breaking Down the Ballot: Focussing on America’s Undecided

The 2024 US Presidential Election is here, and undecided voters hold the keys to some of the most critical swing states. For these voters, the decision-making process isn’t just about party lines…it’s about policies, priorities and trust. But what truly...