[London/Paris, 20th March 2025] – BoltChatAI is expanding its presence in Europe, with the appointment of Gabriela Matsumoto Carazato as their new Head of France.

This marks a significant milestone as the company strengthens its commitment to AI-driven consumer insights, empowering brands with the intelligence needed to navigate an evolving market.

With experience spanning consumer insights, category management, e-commerce and strategy at leading brands such as Danone, Rakuten and Henkel, Gabriela has worked across key areas of market growth, identifying trends, shaping strategies and translating data into business impact.

She holds a dual master’s degree in Management and Marketing and a Bachelor’s degree in Commerce, equipping her with a strong foundation in business operations and market dynamics.

Gabriela shared her excitement, saying: “Coming from the client side, I’ve seen firsthand the challenges brands face in translating insights into action. BoltChatAI is changing the way we connect with consumers, and I’m excited to use these insights to help brands make more meaningful, data-driven decisions.”

Hakan Yurdakul, CEO of Bolt Insight, emphasised the importance of this expansion:

“France is a key market for us, and Gabriela’s experience in consumer insights from within the FMCG sector gives her a distinct advantage in understanding the needs of our clients. Her ability to bridge AI-driven research with real-world brand strategy will be invaluable as we continue our growth.”

Gabriela’s expertise in research, strategy and market dynamics will be instrumental in shaping BoltChatAI’s expansion, helping brands turn insights into impactful business decisions.

END

About BoltChatAI

BoltChatAI is an AI-powered qualitative research platform built to deliver global consumer insights at scale. Using AI-moderation, it conducts real-time conversations that go beyond static questioning, uncovering richer, more authentic responses. With features like smart and dynamic probing, stimulus upload and multilingual capabilities, BoltChatAI enables businesses to run qualitative research faster, smarter and more cost-effectively than ever before.

For more information, please visit our website – https://www.boltinsight.com/

You can also find out more on our LinkedIn company page – BoltChatAI LinkedIn